REXEL LIMITED completed the initial audit for IOAS-accredited ISO/IEC 20000-1:2018 Certification that specifies requirements for Information Technology – Service Management System (IT-SMS).
The scope of applying an Information Technology – Service Management System (IT-SMS) includes all processes, services, and activities related to developing, managing, and delivering Leatherback’s payment solutions.
REXEL LIMITED can also apply for ISO/IEC 27001:2022 Certification, ISO/IEC 27701:2019 Certification, and the General Data Protection Regulation (GDPR) to showcase its commitment to the highest privacy and data security standards. The organization can also opt for 42001:2023 Certification for Artificial Intelligence Management System (AIMS).
What is ISO/IEC 20000-1:2018 Certification?
ISO/IEC 20000-1:2018 Certification is the gold standard for IT service management that helps organizations deliver better technology services. In plain language, it provides a clear roadmap for setting up and improving how your IT team delivers services to customers and colleagues.
Organizations attaining ISO/IEC 20000-1:2018 Certification demonstrate their commitment to:
- Providing reliable IT services that actually meet business needs
- Managing risks before they become problems
- Having solid backup plans when things go wrong
- Constantly finding ways to do things better.
Benefits of ISO/IEC 20000-1:2018 Standard for REXEL LIMITED
REXEL LIMITED can obtain the following benefits by implementing ISO/IEC 20000-1:2018 Certification. These are:
- ISO/IEC 20000-1:2018 Certification offers a structured approach for REXEL LIMITED for IT service management. As a result, the certification enhances the organization’s efficiency by reducing downtime and improving service delivery.
- ISO/IEC 20000-1:2018 standard enables REXEL LIMITED to align IT processes with business objectives to strengthen continuous improvement and customer satisfaction.
- ISO/IEC 20000-1:2018 Certification helps REXEL LIMITED differentiates it from competitors by enhancing brand reputation. Hence, the standard also increases opportunities for partnerships, contracts, and global market expansion.
Conclusion
ISO/IEC 20000-1:2018 Certification is a significant milestone for REXEL LIMITED to demonstrate excellence in IT service management. The standard enhances the organization’s operational efficiency, service quality, and customer satisfaction while enhancing the company’s competitive edge.
