eClerx recognized for driving ethical leadership in AI capabilities through GenAI360 platform
The world’s first international standard for Artificial Intelligence Management Systems (AIMS), ISO 42001:2023, was awarded to eClerx Services Ltd (ECLERX.NS), a prominent provider of productized services, today. This certification acknowledges eClerx for putting in place a thorough AI management framework that complies with international regulatory standards for improved accountability and operational excellence and is in line with responsible AI practices. It was granted by Intertek, a top global certification body and provider of Total Quality Assurance.
Being among the first five international businesses to obtain this certification, eClerx demonstrates its dedication to the moral and responsible application of AI. By guaranteeing that AI efforts are in line with best standards in fairness, transparency, accountability, and risk reduction, the accreditation highlights the company’s commitment to integrating robust AI management techniques throughout its range of services.
This accomplishment is a significant milestone for eClerx, especially as it advances its GenAI360 platform, which aims to provide cutting-edge solutions in content management, digital customer experience, customer support, code automation, and practical business insights. The platform combines over 20 foundational models and implements use cases in text, image, video, and audio. The platform works in conjunction with eClerx’s specialized applications, offering clients improved operational efficiency, innovation, and scalability.
Sanjay Kukreja, Chief Technology Officer, eClerx, commented, “We are proud and excited to receive the ISO 42001:2023 certification for Artificial Intelligence Management Systems, which reflects our strong continued commitment to ethical AI management and responsible deployment. This certification further validates our innovative approach with GenAI360, where we continue to develop innovative AI-driven solutions that prioritize transparency, accountability, and long-term business value. At eClerx, we remain dedicated to advancing the capabilities of AI while ensuring it is applied responsibly to drive positive outcomes for our clients and society.”
The ISO 42001 standard offers a definitive framework for creating, executing, sustaining, and consistently enhancing AI management systems, delivering a systematic method to reduce risks and optimize processes in AI-focused initiatives. This certification enhances eClerx’s status as a frontrunner in the responsible use of Artificial Intelligence across sectors like financial services, retail, manufacturing, technology, and others.
SOURCE- https://www.morningstar.com/news/pr-newswire/20250205ny12491/eclerx-achieves-iso-420012023-certification-for-artificial-intelligence-management-systems-aims
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