FieldCircle has completed the Surveillance-02 audit and received a favourable recommendation for the continuation of their IAS-accredited ISO 9001:2015 Certification for Quality Management System (QMS) and ISO/IEC 27001:2022 Certification for Information Security, Cybersecurity and Privacy Protection — Information Security Management System (ISMS).
Scope of Certification includes ‘Zapium (FieldCircle Group) – Design, Development, Operation and Support of Zapium, a Cloud-Based CMMS and Field Service Management SaaS Platform, including Integration with Customer IoT/Cloud Data Sources for Monitoring, Alerting and Workflow Automation.’
FieldCircle can also apply for ISO/IEC 27701:2019 Certification for Privacy Information Management System and ISO/IEC 42001:2023 Certification for Artificial Intelligence Management System (AIMS).
What is ISO 9001:2015 Certification?
ISO 9001:2015 is a globally recognised standard for Quality Management Systems (QMS). It gives organisations a clear framework to improve the quality of their products and services. The standard uses a risk-based approach to help businesses identify and reduce errors, inconsistencies, and process issues. ISO 9001 also helps organisations deliver reliable and customer-focused services that meet changing customer needs and industry expectations.
Benefits of ISO 9001:2015 standard for FieldCircle
FieldCircle uses ISO 9001 to improve customer satisfaction by delivering high-quality products and services on a consistent basis. The certification helps the company improve efficiency by streamlining processes and increasing overall productivity. This also helps lower operational costs.
ISO 9001 helps FieldCircle better understand customer needs and meet their expectations effectively. It strengthens the company’s reputation for reliability and helps build long-term customer trust and loyalty.
What is ISO/IEC 27001:2022 Certification?
ISO/IEC 27001:2022 is a globally recognised standard for information security, cybersecurity, and privacy protection. It helps organisations manage and protect sensitive information through an Information Security Management System (ISMS). The standard covers important areas such as risk assessment, access control, data protection, and incident response.
Benefits of ISO/IEC 27001:2022 standard for FieldCircle
- ISO/IEC 27001 helps FieldCircle strengthen its information security system and protect sensitive data from cyber threats, data breaches, and unauthorised access. The certification supports a risk-based approach that helps the organisation reduce security gaps and improve data protection. It also helps build customer trust and meet compliance requirements.
- FieldCircle follows important data privacy laws and regulatory requirements through ISO/IEC 27001. The certification helps reduce the risk of non-compliance and protects the organisation from legal issues and financial penalties. It also strengthens the company’s reputation and helps it remain competitive in the market.
Conclusion
FieldCircle successfully maintained its ISO 9001:2015 and ISO/IEC 27001:2022 certifications following the successful completion of its Second Surveillance Audit. These certifications strengthen the company’s ability to deliver secure, reliable and customer-focused SaaS solutions while demonstrating its commitment to quality management, information security and continual improvement.
