STATE BANK OF INDIA (PROACTIVE RISK MANAGEMENT DEPARTMENT) received ISO 9001:2015 Certification

STATE BANK OF INDIA (PROACTIVE RISK MANAGEMENT DEPARTMENT) successfully completed the Initial audit for IAS-accredited ISO 9001:2015 Certification for Quality Management System (QMS).

The scope of the management system includes the Prevention of digital payment frauds in accounts of the customers of the Bank to maximum possible extent by monitoring & analysing debit and non-financial transactions performed through any of the specified channels (digital) by generating alerts 24/7 in Real Time and Near Real Time mode on the basis of predefined business rules of the Department.

STATE BANK OF INDIA (PROACTIVE RISK MANAGEMENT DEPARTMENT) can apply for ISO/IEC 27001:2022 certification and ISO/IEC 27701:2019 certification to enhance its information security and data privacy. Moreover, the bank can also apply for ISO/IEC 42001:2023 Certification for Artificial Intelligence Management System (AIMS) to appropriate AI tools and safety measures.

What is ISO 9001:2015 Certification?

ISO 9001:2015 is an internationally recognized benchmark for implementing an effective Quality Management System (QMS). It sets out the framework for a structured approach to managing processes, ensuring consistent delivery of products and services that meet both customer expectations and regulatory standards. Achieving ISO 9001 certification demonstrates an organization’s commitment to quality by continually improving operations and maintaining compliance with customer, statutory, and regulatory requirements.

Benefits of ISO 9001:2015 standard for STATE BANK OF INDIA (PROACTIVE RISK MANAGEMENT DEPARTMENT)

ISO 9001 offers a goldmine of benefits for STATE BANK OF INDIA (PROACTIVE RISK MANAGEMENT DEPARTMENT). The following are the benefits of the standard for the organization:

• ISO 9001 enables STATE BANK OF INDIA (PROACTIVE RISK MANAGEMENT DEPARTMENT) to maintain quality across all departments. The standard allows the bank to standardize its internal procedures and processes to ensure compliance with safety and quality standards.
• ISO 9001 certification ensures that STATE BANK OF INDIA (PROACTIVE RISK MANAGEMENT DEPARTMENT) complies with international and national quality regulations to reduce non-compliance risks.
• ISO 9001:2015 helps STATE BANK OF INDIA (PROACTIVE RISK MANAGEMENT DEPARTMENT) minimize the risk of legal issues. The standard also enhances the bank’s credibility with regulatory authorities and consumers.

Conclusion

STATE BANK OF INDIA (PROACTIVE RISK MANAGEMENT DEPARTMENT) has completed the initial audit for ISO 9001:2015 certification to show its commitment to maintaining high-quality management. The certification enables the bank to consistently deliver quality services to meet customer expectations and regulatory requirements.