OnDemand Answers Inc. completed the Surveillance audit and received a favourable recommendation for the continuation of their IAS-accredited ISO/IEC 27001:2022 Certification for Information Security, Cybersecurity and Privacy Protection —Information Security Management System (ISMS).
The scope of the certification includes The Management of Information Processing and Security at Directly OnDemand by Movate applies to Digital Customer Experience (DCX) and Enterprise Product Support Services and includes the Support Functions, Administration, Human Resource, Information Technology, Finance and Accounting, Sales, Marketing, Procurement and Legal.
Apart from this, OnDemand Answers Inc. can apply for ISO/IEC 27701:2019 Certification for Privacy Information Management System (PIMS) and General Data Protection Regulation (GDPR). The organization can also apply for ISO 41001:2018 Certification for Facility Management Management System.
What is ISO/IEC 27001:2022 Certification?
ISO/IEC 27001 Certification provides a structure for an Information Security, Cybersecurity and Privacy Protection —Information Security Management System (ISMS) to enable organizations to safeguard, manage, and enhance their information assets. It involves risk evaluation to apply suitable security measures, ensuring ongoing monitoring and refinement. Achieving certification reflects compliance with global standards, reassuring stakeholders about the confidentiality, integrity, and accessibility of critical data.
Benefits of ISO/IEC 27001:2022 standard for OnDemand Answers Inc.
OnDemand Answers Inc. can adopt ISO/IEC 27001 certification for Information Security Management System (ISMS). These are:
- ISO/IEC 27001 requires OnDemand Answers Inc. to conduct risk assessments and implement controls to mitigate identified risks. The standard offers a proactive approach to risk management to help the organization identify potential threats to information assets and implement measures to reduce or eliminate these risks.
- ISO/IEC 27001 helps OnDemand Answers Inc. protect its valuable data assets and maintain business continuity. As a result, the standard creates a positive brand image of the organization in the market.
- Industries that collect and store large chunks of data are subject to strict regulatory requirements regarding protecting sensitive information. ISO/IEC 27001 certification helps OnDemand Answers Inc. to demonstrate compliance with these regulations, such as GDPR (General Data Protection Regulation), HIPAA (Health Insurance Portability and Accountability Act), or PCI DSS (Payment Card Industry Data Security Standard).
Conclusion
OnDemand Answers Inc. achieved ISO/IEC 27001:2022 certification to underscore its unwavering commitment to Information Security, Cybersecurity, and Data Privacy regulations. Also, the sets a benchmark for excellent service delivery and information security by strengthening clients’ and stakeholders’ trust and confidence.
